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Frequently
Asked
Questions

You‘ve got questions, we’ve got answers.
Learn more about our services, logistics, pricing, and equipment below.

If you have a question, we’ve most likely answered it below. However, if you’d like more detailed or are still stumped after reading through these questions, please don’t hesitate to just give us a call at 801-876-4664.

Question Topics

Use the topic menu below to jump to your desired section, or simply scroll and browse. If you have additional questions please don’t hesitate to Contact Us.

General

Do you allow snowboarders?

We love our Snowboarders here at Whisper Ridge. In fact, our owner is a Snowboarder. All Borders need to be experienced and have strong intermediate to expert skills to navigate through trees and deep powder. We do recommend our borders to bring collapsible poles that can be carried in a personal day pack.

Where are you located?

Whisper Ridge is headquartered in Eden, Utah. Please see our Maps and Direction section for detailed location information.

How much does it cost to ski?

Detailed pricing information can be found on our Pricing page. Each day of skiing or snowmobiling is fully guided and comes with lunch included. All prices are per person, per day unless otherwise noted.

What kind of activities does Whisper Ridge offer?

Whisper Ridge offers Cat-Skiing, Heli-Skiing, and Snowmobile Tours in the winter. You can also stay at our epic backcountry Yurt Village, offer many summertime activities as well.

What will the snow conditions be like on random day?

It is impossible to accurately predict snow conditions more than a few days out. There are many factors at play. Temps, precipitation and wind all factor in to the snow conditions on a day to day basis. Also, seasonal snowfall totals vary from year to year.

What is the typical day at Whisper Ridge like?

We’re so glad you asked! A typical day is seriously awesome! We were asked this so many times we upgraded this FAQ to its own Typical Day section on our website.

What should my skiing ability be?

We recommend all guests are strong intermediate skiers to experts and are comfortable with skiing or boarding in deep powder. Our terrain can have open bowls, tight trees, and of course deep powder.

Do you have age limits?

No. Limits are purely skills-based.

What qualifications will my guides have?

All of the guides at Whisper Ridge hold an Avalanche 2 and Wilderness First Responder or Outdoor Emergency Care certification. In addition, many are also EMT’s. All have been working in the outdoors guiding and instructing skiers for years. Most come from a ski patrol background. We seek engaging, passionate guides that will prioritize our guests experience.

What about tips?

Gratuities are a reflection of how you enjoyed your trip, and are never required. Typical gratuities have ranged from $50-$100 a day per guest for ski guides and $50-$65 a day per guest for yurt staff. Guests are welcome to bring cash (can place in our safe if desired) or add gratuities via credit card at our base office. If you do tip (thanks you!), be aware that our guides and yurt staff perform different functions and do not share tips.

Is there Liquor in Utah?!

Yes, Utah has an amazing variety of fine wines, craft beers and award winning spirits. Whisper Ridge does not provide alcohol, but you are welcome to bring your own. All liquor must be purchased in Utah. If you need us to help pick up your order, please let us know and we will be happy to do so.

Equipment

What should I bring?

A detailed gear and packing list is available by visiting our Gear and Packing Lists section.

Are ski rentals available?

Yes. We have an impressive selection of Black Diamond skis available for $55.00 a pair per day. Poles are included with rentals, but we do no rent boots so please be prepared and bring your own. Our Ski Tech can help you find the perfect pair of skis when you arrive.

Are ski rentals included?

No. Ski rentals are not included but are available for $55.00/day.

Can I rent skis the same day?

Yes. Same day ski rentals are available.

Are skiers able to use their own skis?

Yes. Skiers are able to use their own skies. Note, using skis not designed for deep powder is not recommended.

Are avalanche beacons included? Can I bring my own? Shovel? Probe?

Yes. Avalanche beacons are provided to each guest free of charge. Guests are also allowed to bring their own beacon. Prior to departure your guides will check the functionality of your transceiver. Each cat is equipped with 3 guest packs that contain a shovel and probe as well. In addition, each guide carries avalanche safety gear and first aid equipment.

Heli-Skiing

Do you just drop us out of the Heli and go?

No! Every Heli trip includes a professional guide to ensure guest safety. Our pilots are also very experienced and land the helicopters carefuly for guests and guides to decant safely.

Am I a good enough skier to take a Heli trip?

If you’re reading this far, then probably yes! If you’d skied blue and/or black diamonds before you will be fine. Heli-skiing isn’t harder than normal skiing, it’s all about the terrain. Most skiers love heli-skiing for the massive untracked powder lines, and not necessarily for the steep vertical drops (though we can get you there too!).

How many guests can a Heli hold?

Helis can hold 2-4 guests depending on the model. However helis can bring up to 11 guests skiing in a single party by staggering runs.

How many ski runs per day on a Heli?

A typical ski day is 12-15 runs.

What is the typical drop in a Heli run?

Each run averages between 800-1,400 vertical feet, although some runs are 3,000+ on north-facing slopes. A typical day includes 8,000-16,000 vertical feet depending on skill level and terrain.

What should I bring with me on my Heli trip?

Pack light, but sufficiently. A detailed gear list can be found on our Typical Day section.

How can I be sure that I am in a Heli with advanced skiers/boarders?

We do our best to match abilities. We use a skier ability questionnaire on which guests self report regarding their ability. A Private Heli charter is the only foolproof way to assure riding ability.

Do people get motion sickness in the Helis?

Not often, but sometimes. If you get motion sickness, we recommend you bringing Dramamine, and also let your guide or pilot know.

Cat-Skiing

How many guests can a Cat hold?

Cats can hold up to 12 guests.

How many ski runs per day on a Cat?

A typical ski day is 8-15 runs. Because we group our guests as best as we can with their skier ability, we avoid wait times as much as possible.

What is the typical drop in a Cat run?

Each run averages between 800-1,200 vertical feet, although some runs are 3,000+ on north-facing slopes. A typical day includes 8,000-16,000 vertical feet depending on skill level and terrain.

What should I bring with me on my Cat-Skiing trip?

A detailed gear list is included on our Gear and Packing Lists section. If you want to lug a ski pack along, make it a small one! Be aware that the cat is warm and more time will be spent in the cat than in the elements. A few of your favorite energy bars can be a nice addition although we provide snacks and water throughout the day.

How can I be sure that I am in a Cat with advanced skiers/boarders?

We do our best to match abilities. We use a skier ability questionnaire on which guests self report regarding their ability. This means that sometimes a guest may overstate their ability and end up in the advanced cat. We strive to rectify this situation when it comes up but, it isn’t always possible. A private cat is the only foolproof way to assure riding ability.

Do people get motion sickness in the Cats?

Not often, but sometimes. If you get motion sickness, we recommend you bringing Dramamine, or tell your guide and we will reserve a seat up front with our driver.

Vacation Packages

Does Whisper Ridge offer Ski and Stay packages?

Yes. Whisper Ridge packages include all-inclusive stays at our epic Yurt Village.

Does Whisper Ridge offer mixed activity or custom packages?

Yes. Whisper Ridge offers mixed (e.g. adding Heli-bumps or Snowmobiling plus Cat-Skiing package) or custom packages (large groups with varying start dates) upon request. Call 801-876-4664 to book a mixed or custom trip.

Does Whisper Ridge charge sales tax on its trips?

No. Whisper Ridge does not charge sales tax on its ski services, though we are required to collect sales tax on the food and beverage portion included in the package.

Food and Beverage

Do you provide breakfast?

Yes. Here at Whisper Ridge, we know our skiers need calories for their long day of skiing. We also believe in the power of excellent food that makes our guests feel well fed. A typical breakfast will include a selection of waffles, bacon, eggs, fresh fruit, yogurt, bagel with jam and cream cheese, breakfast pastries, coffee, juice & tea.

Do you provide snacks?

Yes. We provide a selection of chips, pretzels, chocolates, etc.

Do you provide beverages?

Whisper Ridge provides water for all skiers. Guests are welcome to bring other beverages of their choice and can keep them in our coolers.

Do you provide lunch?

Yes. Lunch is prepared daily by our in-house chef. We like our guests to get as many ski runs as possible, so we pack healthy lunch sacks that include a hearty sandwich with fresh bread (gluten free options available) potato or pasta salad, fruit, cookies, and beverages.

Do you accommodate for dietary restrictions?

Yes, we can accommodate some dietary restrictions. Please advise us of any dietary restrictions or food allergies at least 1 week prior to your trip.

Do you provide dinner?

Yes. Whisper Ridge provides dinner for those skiers staying overnight in our Yurt Village. Dinners are the crown jewels of our dining options. Our Chefs prepares a variety of dinner options throughout the week which include Prime Rib, Herbed Roasted Chicken, Salmon, and so on. Every meal comes with a great dessert.

Booking Trips

Can I see an availability calendar?

To see availability, simply begin booking your trip with Whisper Ridge’s online system. Once you enter your dates the system will provide availability information.

What happens after booking?

Immediately after booking guests will receive a confirmation email with a link to our guest portal inviting them to fill out all remaining guest details, medical information, dietary restrictions, skier abilities, and sign their liability waiver. Guests will also receive a short series of pre-trip emails helping skiers prepare for their experience.

What is your refund policy?

We do not offer cash back for any circumstances here at Whisper Ridge. If your trip is postponed due to weather, we will call you to discuss travel plans. We will issue a voucher that can be used for the same trip in the next two ski seasons. We recommend all guests have trip insurance. Whisper Ridge is not liable for clients who have to cancel, and will not issue a voucher.

Can I get a copy of your liability waiver?

Yes. Liability waivers are provided as part of our onboarding process.

Travel and Logistics

How do we get to Whisper Ridge from the airport?

We recommend our guests rent a four wheel drive or AWD car. We have found it is less expensive and easier for guests to rent their own car. We can arrange for a shuttle service if need be. You can get specific travel instructions to Whisper Ridge on our Maps and Directions page.

What time do I need to arrive?

Typical arrival for all trips is 7:00am sharp. Custom start times are available on Private Cat or Private Heli charters upon request. You can check our Typical Day section for specific schedules.

What if I arrive in Utah in the evening?

Come stay in our Yurt Village! If you arrive in Utah prior to 5:00pm, book a night in our cosy backcountry yurts and we’ll drive you up there in one of our custom PistenBully snowcats. We recommend you dress semi-warm, as our heated cats can be a little chilly for some guests.

What if I need to leave early?

We do not recommend any of our guests leave early but understand emergencies happen. Due to weather, we can’t always pick our guests up on a snowmobile. If the weather cooperates, we can certainly get you to basecamp. Since our Yurt Village is located an hour deep into the backcountry, arranging a snowcat can take up to three hours, and is not guaranteed. Extra fees up to (and in some cases exceeding) $1,000 may be charged to bring you back early from your trip.

Hospitality

What are the Yurts like?

Our amazing Yurt Village are located an hour into the backcountry in a very remote area. We run off of several generators to provide you with power, heat & water. Each Yurt can sleep, 6 guests. Each room is semi-private, in which we have sturdy barn wood room dividers for privacy. In your room, you will have two cozy queen size beds, down comforters with extra blankets, king size pillows, a dresser, a lounge chair, and a trunk to put your luggage on. Each room is nicely decorated and every room is different. Most of the furniture are unique antiques from Utah’s past and add a touch of comfort. There is a pellet stove in each Yurt maintained by the Yurt Captains, to provide warmth. You will have a small charging station for your electronics, but we ask you limit your charge as our generators have limited power.

Whats a “Dining Yurt”?

It’s a yurt you dine in! Our Dining Yurt has a large dining table that can sit 15 guests. We like to have family style dinner as well as an area to relax on our plush couches. There may be up to 36 guests staying in the village, so please bring warm clothes you are comfortable lounging in with other guests.

What should I pack for my Yurt stay?

A detailed packing list is included on our Gear and Packing Lists section.

How long is a typical overnight stay?

A typical overnight stay in our Yurt Village is usually 2 nights. Staying in our yurts allows you to truly immerse yourself in the backcountry and “unplug” from the world.

Availability for the 2018-2019 season is filling up fast!

Book your spot today and lock in your powder days at Utah’s premier backcountry resort.

 

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